Nicdelmar.com, as the seller, fulfills its responsibility in shipping the package to the address the buyer provides, with the carrier approved by the buyer at the time of checkout. Nicdelmar.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, nicdelmar.com will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
*custom fees are not included in the shipping rate and remain responsibility of the customer.
Shipments outside of the U.S. will be shipped via DHL and will arrive approximately 2-3 business days. (Please be aware that delays can occur in customs.)
Nicdelmar.com does not charge additional for any custom clearance fees charged by the government. International customers are responsible for the payment of applicable duties or taxes. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery. Customers who refuse their order will not be refunded the original shipping fee. In addition, the customer will be responsible for all customs brokerage charges, duties, and taxes incurred on the package and the cost of returning the package to Nic del Mar. This amount will be deducted from your merchandise refund. We recommend you contact your country's customs office for an estimate of fees before placing your order.
Please allow for up to 24-48 hours to process your order.
Questions? Please e-mail Nic del Mar at firstname.lastname@example.org or call 305.442.8080 and we’ll be happy to assist.